Dec. 19, 2022 More than half, 67%, of U.S. consumers expect to spend less than $500 on holiday expenses this year. That’s a prime finding from Jungle Scout’s Q$ 2022 Consumer Trends Report that surveyed more than 1,000 consumers on spend behavior this holiday season. Additional findings include: 33% are […]
Customer
Angry Customer Rants on Twitter for Common Post-purchase Issues
Angry customer rants due to issues like these can heavily damage your online reputation and lead your potential customers into believing that the post-purchase experience you offer is indeed flawed and deters them from shopping with you. On the other hand, getting your customer’s delivery experience right is crucial to […]
Holiday spend down thanks to inflationRetail Customer Experience
Dec. 19, 2022 More than half, 67%, of U.S. consumers expect to spend less than $500 on holiday expenses this year. That’s a prime finding from Jungle Scout’s Q$ 2022 Consumer Trends Report that surveyed more than 1,000 consumers on spend behavior this holiday season. Additional findings include: 33% are […]
Last minute shoppers face bigger cyber riskRetail Customer Experience
Dec. 19, 2022 Consumers who wait until the last moment for holiday shopping face a greater cyber risk, according to a Kaspersky survey. One reason is that 40% of U.S. consumers doing most of their shopping after Dec. 16 are willing to shop on sketchy-looking sites if there’s an enticing […]
5 Tips To Improve Your Customer Journey and Increase Profits
Finding ways to improve your customer journey is more important than ever in 2022. With millions of interconnected businesses across the globe capable of fulfilling customer needs with a swipe of the smartphone, businesses must take extensive efforts to ensure excellence along all steps of the customer journey. As it […]