Angry customer rants due to issues like these can heavily damage your online reputation and lead your potential customers into believing that the post-purchase experience you offer is indeed flawed and deters them from shopping with you. On the other hand, getting your customer’s delivery experience right is crucial to […]
Postpurchase
Last-minute Techniques to Mitigate Post-purchase Dissonance This Holiday Season
Today’s consumers have been spoiled by options and have amplified anticipations on buy deliveries to the extent that brand names likely out of their way to present fantastic ordeals have turn into the bare minimum. A single these kinds of expectation from shoppers is the capacity to monitor their orders […]