Like we explained in advance of, only you have the access to void unused labels. But what makes this point even worse is that you, the service provider, are not informed of it until you are notified by customers (or other folks in circumstance of third-celebration shipments).
Since an unused label is irrelevant for a shopper, LateShipment.com notifies you, clients, on your behalf less than ‘Fulfillment delay’.
If a label remains unused 3 days immediately after it has been developed because that most likely indicates a delay in shipping. Therefore, your consumers are now notified by means of e mail and SMS of the risk of a delay. If the shopper has canceled their purchase and the delay turns out to be an unused transport label, you can then proceed to void it instantly.
Which is not all! You can also allow your aid reps to established up induce notifications underneath ‘Unused Shipping Label’ on their aid desk system. This helps make it even a lot easier to inform/inform their interior staff if transport labels remain unused.
The greatest portion is, LateShipment.com screens your delivery invoices often. If at all, your declare to void a transport label hasn’t been refunded however, we will get well them for you and deposit the money immediately into your account. Our units have escalation procedures constructed in and we have an specialist workforce to abide by up and dispute any denied claims to ensure maximum refund restoration.